Accountants Daily

Key lessons for accountants from COVID-19

For many of us, it seems like an eternity since restrictions were first imposed in March. Every aspect of life has been impacted in one way or another, including the way we do business. In this episode of Accountants Daily Insider, Smithink director David Smith […]

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Karen Payne

Understanding management of Australian tax system complaints: The key role of the Inspector-General of Taxation and Taxation Ombudsman

Karen Payne, Inspector-General of Taxation and Taxation Ombudsman, discusses the process for lodging tax complaints with the ATO, the management of complaints, and how the Taxation Ombudsman can assist with unresolved complaints. She provides clarity around the key steps taxpayers and their accountants should take, […]